Customer: Where is the -
Her: ALL OF THE CONDIMENTS FOR YOUR COFFEE ARE LOCATED AT THE FAR END OF THE COUNTER JUST TO YOUR RIGHT SIR.
And then she is on to the next customer. The problem is that many times the customer is still reeling from being cut off that they are unable to comprehend her answer, loud as it is. I don't know what it is, but she has this destabilizing effect on people. This is where it gets really fun because the customer must ask again. This irritates her deeply (since she just clearly answered the question) but it must say somewhere in the manual that displaying one's irritation to the customer is forbidden. So she responds with an even bigger smile and forced cheerfulness, "AS I SAID A MOMENT AGO, EVERYTHING YOU NEED IS AT THE COUNTER IF YOU'LL JUST STEP RIGHT SIR." She has that psycho look in her eye, it's the same look my dog gives me just before she decides to disobey. So funny. She's been there every time we've flown for the past several years and we always look forward to her little nutty show. We noticed last time that her name tag said "team leader". She must be doing something right, eh?